At Nivlatech360 we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or place an order.
1. Information We Collect
- Information you provide: Your name, email address, phone, WhatsApp or WeChat number, shipping address, and any message you send us through forms, chat, or email.
- Order information: The details needed to process and deliver your purchase. Payments are handled by third-party platforms such as PayPal or your bank; we do not store your card details.
- Automatically collected information: Data such as IP address, browser, device, and browsing activity, collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process, ship, and support your orders and communicate updates about them.
- Answer your questions and provide technical support.
- Improve our website and your experience on it.
- Send promotional offers or news, only if you have chosen to receive them. You can opt out at any time.
3. Sharing Your Information
We do not sell or rent your personal information. We share it only when needed, with:
- Service providers: Payment processors, shipping carriers (who may use your phone number and email to contact you about delivery and customs), manufacturing and logistics partners who fulfill your order, our online store platform, website hosting providers, and analytics providers.
- Authorities: When required by law or to protect our legal rights.
These parties receive only the information necessary for their task.
4. Cookies and Analytics
We use cookies to remember your preferences and to understand how the site is used, for example through analytics tools such as Google Analytics. Where required by law, we will ask for your consent before using non-essential cookies. You can enable, disable, or delete cookies at any time in your browser settings.
5. International Transfers
We serve customers in many countries, so your information may be processed in countries other than your own, including by the providers listed above. We take reasonable steps to protect it wherever it is processed.
6. Data Retention
We keep your information only as long as needed for the purposes described here, to meet legal, tax, or accounting obligations, or to resolve disputes.
7. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Your Rights
Depending on where you live, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate information.
- Deletion: Ask us to delete your data, unless we must keep it by law.
- Withdraw consent: Opt out of marketing or withdraw consent at any time.
To exercise these rights, contact us using the details below. We will respond promptly.
9. Children
Our website and products are not directed to children under 18, and we do not knowingly collect their personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.
11. Contact Us
For any question about your personal information or to manage your preferences, please contact us:
- Email: info@nivlatech360.com
- WhatsApp / WeChat: +57 301 206 9876
Last Updated: November 1, 2026