Introduction
Welcome to Nivlatech360! These Terms and Conditions ("Terms") govern your access to and use of our website, store, and products. By accessing or using our site or placing an order, you agree to be bound by these Terms.
Our products and services are offered internationally. We aim to comply with the laws that apply to our business, including data protection, intellectual property, and consumer protection laws.
1. Related Policies
These Terms should be read together with our Shipping, Payment & Returns page, which includes our payment, shipping, customs, warranty, and returns terms, and our Privacy Policy. Both are part of your agreement with us.
2. Ownership of the Site
The content, design, layout, trademarks, logos, and other elements of this website are the property of Nivlatech360 and are protected by applicable intellectual property laws. Unauthorized use of our intellectual property is strictly prohibited.
3. Copyright
All material on this website, including product descriptions, images, videos, and downloadable resources, is copyrighted by Nivlatech360 unless otherwise stated. Many of the images belong to our clients, who have kindly authorized us to use them for marketing purposes. Others are our own. You may not reproduce, distribute, or modify any material without our prior written consent.
4. Third-Party Trademarks
Product, technology, and company names, including ATEM, vMix, OBS, TriCaster, NDI, Dante, Roland, and Datavideo, as well as any other brand names mentioned on this site, are trademarks of their respective owners. We mention them only to indicate compatibility. This does not imply affiliation, sponsorship, or endorsement by those companies.
5. Products and Compatibility
We do our best to describe our products accurately. Before purchasing, please verify that a product is compatible with your equipment and software. If you need help, contact us and we will gladly advise you.
6. Prices and Orders
Prices are shown in US dollars (USD) unless indicated otherwise and may change without prior notice. An order is confirmed only after payment has been received. We may cancel an order, with a full refund of any amount paid, in the event of a pricing error, a product that is no longer available, or suspected fraud.
7. Requirements for Using the Store
By using our store, you agree to:
- Provide accurate and complete information at checkout.
- Comply with all laws and regulations applicable in your region.
- Not engage in fraudulent activity or abuse our services.
We reserve the right to limit sales to certain geographic regions or individuals and to refuse service at our discretion.
8. Liabilities and Responsibilities of the Business
While we strive to provide accurate and up-to-date information, we do not guarantee that it is free of errors or omissions. We are not responsible for:
- User errors during the purchase process.
- Delays caused by shipping carriers or customs processes.
- Events beyond our reasonable control.
9. Limitation of Liability
To the fullest extent permitted by law, Nivlatech360 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products, even if we were advised of the possibility of such damages. Nothing in these Terms limits any rights you may have under mandatory consumer protection laws that apply to you.
10. Termination
We reserve the right to terminate your access to our site or services if you violate these Terms or engage in any activity that harms our business, other users, or violates applicable laws. Termination does not release you from liabilities incurred during your use of our site.
11. Modification of Terms
We may update or modify these Terms at any time. Changes will be posted on this page and the "Last Updated" date will be revised accordingly. Continued use of our site after modifications constitutes your agreement to the updated Terms.
12. Governing Law
These Terms are governed by the laws of Colombia. If a dispute arises, we encourage you to contact us first so we can try to resolve it directly.
13. Contact Information
If you have any questions, concerns, or feedback regarding these Terms, please contact us:
- Email: info@nivlatech360.com
- WhatsApp / WeChat: +57 301 206 9876
- Customer service hours: Monday to Saturday, 8:00 AM – 6:00 PM (GMT-5)
Last Updated: November 1, 2026